How to book your airport transfer
We have tried to build our booking system to be quick and easy for you to use.
Here is how to make your booking:
Step 1: Use the
Quote Generator first selecting the ‘
From Country’ which is the country in which you are flying to (for Geneva Airport choose Switzerland). Then choose the airport or train station that you are arriving at and finally the resort you are travelling to.
If you are booking to travel from a resort to an airport, then choose the country that the resort is in first, then the resort and finally the destination airport and for the date, you always select ‘
Outward Date’ for the first date you are travelling on, or if it is just a one way transfer.
Select the dates that you are travelling on and the number of people in your group (if you have any infants travelling, you must include these in the total number of passengers as by law every passenger must have their own seat).
Now click ‘
Get Quote’.
Step 2: You should now be on the second page, which is displaying all of the transfer options that we have available on your chosen route and dates. Each transfer type has a description relating to the service level you can expect, click the ‘
more’ button to expand this and read fully about the transfer.
You also have the option at this point to change the currency that you would like to pay in, by selecting it from the drop down box above the quotes.
If you only intend to book this one transfer, simply click the ‘
Book Now’ button next to the transfer type you have chosen.
If you intend on booking more than one transfer, please see the section below on using the
Shopping Basket.
If we have limited availability for the transfer type you are requesting, there will be red text stating that – to enquire about availability hit the button saying ‘
Check Availability’ and it will send us an email to look into this and we will confirm as quickly as we can.
Step 3: You will now be asked to login. If you have previously booked with us then you should have username (normally your email address) and password and you can use these.
If it is the first time booking with us fill in your email address, name and mobile phone number and you will have a login and password created and emailed to you for future use.
Step 4: Now fill in the boxes on the form.
The flight arrival time is the time you are scheduled to land at the destination airport.
The flight departure time is the time you are scheduled to depart from the airport on your return journey.
If you have any babies or children travelling and require us to provide special seats, please indicate how many on the drop down (details of the correct sizes to request can be found by clicking ‘
More Info’ next to either).
Once you have entered the details click ‘
Done’.
Step 5: Please read the
Terms and Conditions and check the box once you have done.
You can now save the details in your account to come back and pay for later by clicking ‘
Save For Later’.
However if you would simply like to complete the booking click ‘
Pay Now’.
Step 6: You have now been transferred to Paypal who handle all of our payments.
You can choose to pay using your Paypal account, or by using a debit or credit card.
Once you have completed the payment, you will now see that your booking has been successful. At this point you will receive an email booking confirmation from us, which includes all of your transfer information, details of what to do at the airport and any contact numbers you may require. Please check these details carefully.
Now, you simply follow the instructions when you arrive at the airport to locate your driver. For your return journey you will receive an SMS the afternoon before you are due to depart confirming your exact pick up time.
The Shopping Basket
We know that not all transfer bookings are straight forward. Maybe you’re arranging the travel for a group all arriving and departing at different times?
Or maybe you want different kinds of transfer for your arrival and departure?
Or, maybe you are a frequent traveller and want to make all of your transfer bookings in one go?
This is why we have the Shopping Basket – to allow you to put all of your transfer requirements onto one easy booking and pay for them all in one go, saving you a lot of time.
It works in exactly the same way as making the booking described above, the only difference is that during
Step 2, instead of clicking ‘
Book Now’ instead you click ‘
Save and Add Another’ which adds your saved transfer to your basket.
Then just use the quote generator again for the next transfer you need to book, click ‘
Get Quote’ choose the transfer you want and repeat until you have finally selected the last transfer that you need.
Now click ‘
Add this and pay now’ and follow the remaining steps.
At
Step 4, you simply add the details for each transfer and click ‘
Done’. This transfer will then minimise and you simply fill in the details on the next transfer, repeating until you have filled out all of the details on each transfer and then you move on to the payment as described previously.
We hope you find this guide useful, but please don’t hesitate to
contact us if you have any questions or require any assistance.