Are there any extra charges on top of the published prices? Are these included in the price that you receive from the quote generator?
I want a specific pickup time from the airport – is this possible?
No, there are not any extra charges on top of our published prices. The price the quote generator quotes is the total price that you pay.
For a private transfer this not a problem. Simply enter the desired pick-up time and we will meet you as normal at this time.
If you specify a pick-up time for shared transfers you may have some waiting time. We will endeavour to keep this time to a minimum and it will not be more than one hour.
If I have booked a shared transfer to go to Avoriaz cablecar, and there are people going to Avoriaz in the same transfer as me – where will we stop first?
We will try to avoid this situation, however in the case of shared transfers, if we have different groups of people in 1 minibus that are booked to go to both Avoriaz cablecar and Avoriaz resort, then the minibus will go to Avoriaz cablecar first.
Avoriaz transfers – what happens in the case of poor weather and road conditions?
Due to it’s high altitude and the fact it only has one thin road that allows access to it, Avoriaz can occasionally be very difficult to access by road.
Can I be dropped off at an airport hotel?
In the case of severely adverse weather/road conditions going up to Avoriaz from Morzine, Ski-Lifts Ltd reserve the right to explore other suitable transport options for our customers to reach Avoriaz from Morzine (or vice verca). This will only ever be done where it is felt there is a substantial risk involved in attempting the journey.
Any extra cost involved in this will be payable by the customer, which can then subsequently be claimed back from your holiday insurance company (Ski-Lifts will supply documentation to aid this process).
Any other airport hotels should offer a free transfer service from the airport, so Ski-Lifts will drop you off at a suitable location to find this service.
Can I be dropped off at Geneva train/bus station?
Ski-Lifts can only provide private transfers to Geneva train station or bus station.
For shared transfers there is a train station adjoining Geneva airport which provides easy access to the main train and bus station in the city centre. Please see www.geneva.ch/rail.htm
There is also a very good tram service that has a hub at the airport. Please see www.tpg.ch.
Can I specify a drop off time for a departure transfer?
Yes you can. If you are booking a departure transfer but do not intend to catch a flight then please input a specific drop off time (the time you would like to be at the airport by). We will schedule your transfer so that you will arrive at the airport before this time. Please note our private and shared transfer rules still apply.
Can you pick me up from an Airport hotel instead of the airport?
Yes we can, although we limit the hotels that we offer pickups from to the following:
Holiday Inn Express – Geneva Airport
Crowne Plaza – Geneva Airport
In this case, please select the relevant hotel from the dropdown menu, and specify a pickup time.
We will do our very best to adhere to this pickup time, however in busy times you may have to be slightly flexible (up to a maximum of half an hour for private transfers, and up to an hour and a half for shared transfers). If the exact pickup time is very important to you, it may be beneficial to get a free transfer from the hotel to the airport, and we will then pick you as normal in the arrivals hall at the airport (in which case don’t specify the hotel you are staying at).
If you are staying at a different hotel, please arrange for the hotel to transfer you to the airport (this should be free of charge), and we will then pick you up from the arrivals hall in the airport.
Different members of my group are arriving on different flights – how should I make my booking?
The answer to this question depends upon whether you all want to:
(1) wait for each other and share a minibus, or:
(2) each member of the group prefers to leave as soon as possible after their flight arrives.
(1) Since you all wish to travel in the same minibus, please enter the flight details of the LAST flight to arrive as your primary flight. Then please enter all details of other flights into the ‘any other information’ box on the booking form.
(2) Since you wish to leave as soon as possible, please make a new booking for each group that wishes to leave separately (again using the LAST flight to arrive as the primary flight).
N.B. If you have different people arriving AND departing on different flights (and require separate arrival AND departure pickup times), then you will need to make separate bookings for each set of people.
If this all gets a bit too complicated, feel free to contact us and we will help you to make the booking.
Do Ski-Lifts offer any discount for young children/babies?
Ski-Lifts offer fares on a per-seat basis, so unfortunately do not offer customers any discount for younger customers. We will however supply child/baby seats when requested at no added charge to the customer.