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Current vehicle safety rules for transfers this ski season 2020/2021  

With the new ski season around the corner, we know how passionate our customers are about hitting the slopes again, and so are we! Due to the current situation, the way of travelling has changed the last couple months, and we’ve taken steps to ensure a safe journey for our customers and employees, working to prevent any unforeseen situation and guarantee a hassle-free airport transfer.  

With that said, we’ve implemented specific rules and restrictions in all our transfers. With these new measures, we’ll ensure your journey is as safe as possible, and we outline these for you below.  

Please note that the following could be amended through regulation and/or best practice over the summer but we will keep you informed of any changes as soon as possible.

General vehicle rules – updated 22/12/2020 

  • Passengers may need to load their own luggage unless they have mobility issues 
  • Passengers will be asked to clean their hands with alcohol gel provided on entry to the vehicle 
  • All passengers to wear face-covering for the duration of the journey – please bring your own face masks 
  • Disposable seat covers may be available on request 
  • Passengers are not permitted to sit next to the driver 
  • Drivers may be separated from passengers by a screen 
  • Enhanced daily cleaning procedures of all vehicles 
  • Enhanced cleaning and airing of vehicles between transfers 
  • Skis and snowboards continue to be welcomed at no extra charge providing they are booked in advance
  • Child seats continue to be available on request at no extra charge

Waiting times – shared services from Geneva Airport only

In order to manage with potentially lower volumes of travellers, waiting times have reluctantly been increased, to avoid any increases in the cost of your journey. We will always do our best to limit waiting times and with restricted flight schedules, we believe that there will be some natural grouping. The maximium waiting time is currently 120 mins. Due to the uncertainties at this time, all bookings for shared transfers are accepted on the basis that if the increased waiting times are not financially viable due to low demand, we reserve the right to amend or remove the service. 

Private Transfers 

As usual, there are no waiting times and will suit larger groups travelling together. However, with no seating next to the driver, the occupancy level for a Private Transfer is slightly reduced. 

  • Vehicles with a normal capacity of 8 passengers + driver are reduced to 6 passengers travelling to the same property.
  • Larger vehicles with a capacity of 13 passengers + driver are reduced to 10 passengers all travelling to the same property. 

Also, we’ve updated our cancellation policies, so from now on, all our transfers come with our Hassle-Free COVID-19 Guarantee. Check out the link for full details.

We hope these will help us provide you with the safest possible transfer as we’re sure everyone is eager to hit the slopes. Please get in contact with a member of our team at [email protected] if you have any questions or concerns and we look forward to seeing you this winter. 

Why book your airport transfer with us?

Flexible Booking

Flexible Booking

100% free cancellation
7 days before you travel. Plus our Covid Guarantee.

24/7 support

24/7 support

In case you’re delayed or need our help

No hidden fees

No hidden fees

Skis, child seats, luggage and amendments are all included.

Loyalty Points

Loyalty Points

Earn Money off your next holiday transfer (ski, golf, cruise & more)

Global Coverage

Global Coverage

Over 200+ ski resort destinations

Award Winners

Award Winners

Multiple World Ski Award Winners. 'World Best Ski Transfer Operator'.

Airport transfer types to suit all budgets

Shared

One of the most cost effective and efficient ways of getting to the resort.

Shared

Private

No sharing with others, no waiting at the airport and a direct door-to-door service, with no additional stops en route.

Private

Coach

Perfect for larger groups wanting to travel together.

Coach

Luxury

Like a private transfer, but with the additional benefit of travelling in style.

Luxury