FAQ Category: Managing a Booking

Hassle Free Covid-19 Guarantee To protect our customers from last minute government regulation changes affecting holiday bookings, in 2020 Ski-Lifts announced the Hassle Free Covid-19 Guarantee. This guarantee means that in the event that an official Government or Local Authority-imposed restriction, sanction or ruling related to COVID 19 epidemic results in you being denied access […]

I want to change my pickup/drop-off point, what should I do? Any changes to pick-up/ drop-off locations can be made before the booking deadline by logging into your account, please refer to ‘how can I make changes to my booking’ for more information. If you want to change the pick-up address for your departure transfer […]