Resort access – what happens in poor weather and road conditions?

For ski resorts, if access is expected to be an issue based on the forecast, we will take action to ensure passenger safety; this could mean changing your transfer pick-up or drop-off location or scheduling an earlier pick-up time than usual.  If access is restricted for any reason, we will take any advice from the local authorities and always try to contact you in advance of your transfer.

You will initially be responsible for any additional costs, if any are incurred, but Ski-Lifts will provide a statement explaining the expense, which you may use to claim on your travel insurance.

If we believe there may be a problem accessing the resort for departure transfers, we will contact you in advance of your pick-up time and make alternative arrangements with you.