What happens if the airline has lost my luggage?

What happens if the airline has lost my luggage? In any cases where you are delayed getting through to the transfer meeting point, you should contact our team to make them aware (please refer to your booking confirmation email for our emergency number).  Failure to do so could result in you missing your transfer.  Our […]

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What happens if my flight is diverted?

What happens if my flight is diverted? If your flight is diverted to a different airport from your original destination please contact our team as soon as you are aware.  If this isn’t possible (i.e. you are already in transit) just contact our team as soon as you can upon landing and we will advise […]

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