How can I contact you out-of-hours?
We understand that booking a holiday can be stressful, so we aim to make ourselves as immediately available to our customers as possible.
When you make a booking with Ski-Lifts you are provided an emergency out of hours contact number, so that any possible delays, last minute flight changes and diversions are communicated and managed regardless of the hour.
Our Morzine-based operations and customer service team are available between Mon-Friday 9am to 6pm (GMT) and from 11th Sept open on weekends from 9:30 am to 12pm and 4pm – 6pm. Within these hours we respond to every call and return any out of hours missed calls the next working day. Emails sent to customer services and operations within working hours are also responded to on the same working day.
If you have any further questions, please contact us for assistance.