Ski-Lifts Careers

Our Values

Here at Ski-Lifts, we have a great working environment which is created by all employees sharing the same values.  Any new employees coming into the business must share these values if they are to succeed in their career with Ski-Lifts.

Empathy

  • Listening skills
  • Relationship builder/Charisma
  • Understanding of client’s needs
  • Intelligence/solution finder

Ambition

  • Competitive
  • Resilient/tenacity
  • Goal-focused

Integrity

  • Honest
  • Reliable
  • Positive
  • Strong work ethic
  • Conscientious
  • Do the right thing

Expert

  • Take control of personal development
  • Search out answers
  • Challenges the established thinking
  • Constantly looking to improve

Proactive

  • Positive attitude
  • Looks to find a way
  • Problem solver, not maker
  • Anticipates issues
  • Planner

Ski-Lifts are now recruiting for various roles to join our busy Morzine based office for the winter season 18/19.   If you want to join us for the winter and feel that you have the skills we’re looking for please send your CV to us at jenny@ski-lifts.com.  All applications should include a covering letter detailing which role you are applying for and why you’d be a great addition to our team.

Recruiting for September

We are looking for someone to start at our Morzine based office from September.  This will be on a full-time contract of 35 hours/week.  You will need to be able to fit into both the admin and operations roles (detailed below) before being allocated to a department for the winter season.  The contract will be a CDD contract (September 2018- April 2019).  The opportunity to become a team supervisor for the winter and/or a year-round employee may be available for the right candidate.

Why work for us?

Ski-Lifts started in 2003 and our operation now spans across the Alps and beyond, offering transfers to over 200 ski resorts.

We can offer competitive wages and flexible working hours, with full-time French contracts of 35 hours a week.  You will get a minimum of 2.5 days off a week and we also include a local area ski pass.

As part of the growth plans for both Ski-Lifts and our sister companies, Sea-Lifts and Golf-Drives, there is also the potential for a year-round role going forwards for the right candidate.

What are we looking for?

For each of our roles, we are looking for people who:

  • Are adaptable, flexible and hardworking
  • Are confident, friendly and customer-focused, able to and striving to deliver excellent customer service levels at all times
  • Have experience working in a busy office environment and are able to cope under pressure
  • Are computer literate; capable of becoming quickly competent on our custom-built system and sending comprehensive and professional emails to our customers, clients and suppliers.
  • Are fluent in English and French. If you speak other languages as well (particularly German, Italian, Russian or Spanish), that’s even better!  You will need to be able to speak and write in English to the same level as a native speaker
  • Excellent time management skills
  • Capable of working well under pressure and able to prioritise tasks
  • Good attention to detail
  • Able to use initiative and be proactive but also work well within the team environment
  • Positive and friendly team players

Having an understanding of the transfer or travel industries is a bonus as well as a good knowledge of the ski industry.

Admin Team

The admin team are an essential part of our team, responsible for responding to all enquiries that come in email, phone and chat.  You will be working as an essential part of our Morzine based office team on a full-time basis (35 hours/week).

Your day-to-day responsibilities will be

  • Reporting to team supervisor and Head of Department
  • Responding to emails and phone calls in a timely and efficient manner
  • Answering enquiries
  • Managing bookings
  • Responsible for the on-call phone for one night each week
  • You should be prepared to work overtime hours during peak periods

Airport Reps

You will be working as an essential part of our Morzine based office team on a full-time basis (35 hours/week).   As you will be the first person to greet the Ski-Lifts customers in Geneva airport you will need to be presentable with excellent customer service skills.   You will also be required to work as part of our office team for any shifts where you are not needed at the airport.

Your day-to-day responsibilities will be

  • Reporting to team supervisor and Head of Department
  • Meeting and greeting customers at Geneva airport at our airport desk
  • Problem-solving any issues as quickly and effectively as possible
  • Responding to customer emails and phone calls in a timely and efficient manner.
  • Responsible for the on-call phone for one night each week
  • Working unsupervised at the airport
  • You should be prepared to work overtime hours during peak periods, weekends and bank holidays

Previous experience within a similar role will be a bonus.


Operations Team

The ops team are responsible for ensuring all transfers run smoothly by problem-solving any issues as quickly and effectively as possible.  Experience within a similar industry will be a bonus but isn’t essential for the right candidate.  You will be working as an essential part of our Morzine based office team on a full-time basis (35 hours/week).

Essential language skills:

Native English (or English is spoken and written to the same level)

Fluent French (spoken to a very competent level)

Bonus language skills: Spanish

Your day-to-day responsibilities will be

  • Reporting to team supervisor and Head of Department
  • Responding to customer emails and phone calls in a timely and efficient manner.
  • Responsible for the on-call phone for one night each week
  • Monitoring the on-call phone over peak travel dates
  • Ensuring all transfers are allocated and confirmed for each day
  • You should be prepared to work overtime hours during peak periods.

Team Supervisors

We’re looking for two team supervisors to join our office team for the winter.

Admin team supervisor

Operations team supervisor

Essential language skills

Native English (or English is spoken and written to the same level)

Fluent French (spoken to a very competent level)

Bonus language skills: Spanish

Experience within a similar industry will be a bonus but isn’t essential for the right candidate.

Your day-to-day responsibilities will be

  • Supervising a small team and reporting directly to the Head of Department
  • Responding to customer emails and phone calls in a timely and efficient manner.
  • Responsible for the on-call phone for one night each week
  • You should be prepared to work overtime hours during peak periods, weekends and bank holidays
  • Proactively ensuring that all transfers are performed to the standards expected and that these standards are upheld at all times by your team
  • Positively guiding and nurturing your team