Cancelling a booking
All cancellations should be sent to us in writing, by email, or you can cancel your booking yourself by logging into your account. Any bookings cancelled more than 7 days before the date of travel will be refunded in full. If you need to cancel within 7 days of travel you can still cancel your booking by logging into your account or by contacting a member of our team and we will look into each request on a case by case basis.
Should you need a letter to claim any costs from your insurance please contact our team and we will be happy to assist.
Refunds can take between 7-14 days to be investigated and processed.
Why book your airport transfer with us?
100% free cancellation
7 days before you travel. Plus our Covid Guarantee.
In case you’re delayed or need our help
No hidden fees
Skis, child seats, luggage and amendments are all included.
Earn Money off your next holiday transfer (ski, golf, cruise & more)
Over 200+ ski resort destinations
Multiple World Ski Award Winners. 'World Best Ski Transfer Operator'.