Do shared transfer operate to a timetable
No, instead, we group passengers together depending on their flight arrival or departure time. On arrival, we guarantee a maximum waiting time at the airport; this is specified in the transfer description on our website and is dependent on the exact type of shared transfer, the route and on the time of your flight.
The Waiting time starts from the time you reach the transfer meeting point. For early flight arrivals or delayed flights, the wait time can be affected. See delayed flights and early flight arrivals for more information.
For departures, we confirm your exact pickup time to you via text message and email by 17:00 CET the day before your departure. Depending on the transfer type you have booked we will aim to get you to the airport within the transfer waiting terms for departure transfers. Please see your confirmation email for more information.