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What happens if the snow or road conditions are bad, and the agreed pickup point is inaccessible?

In the event that we are unable to reach a customer for their pickup time due to bad weather or road conditions, the customer must attempt to make his/her own way to a suitable, safe pickup point. We will assist with advice in this matter and will try to give customers advance warning whenever possible. However, if this situation causes a long delay in getting to the new pickup point at the agreed time, we may in some instances have to fit the customer into the next available transfer. This will be decided on a case by case basis.

If you have any concerns on the day of travel please contact our 24/7 operations number.

Why book your airport transfer with us?

Flexible Booking

100% free cancellation
7 days before you travel. Plus our Covid Guarantee.

24/7 support

In case you’re delayed or need our help

No hidden fees

Skis, child seats, luggage and amendments are all included.

Loyalty Points

Earn Money off your next holiday transfer (ski, golf, cruise & more)

Global Coverage

Over 200+ ski resort destinations

Award Winners

Multiple World Ski Award Winners. 'World Best Ski Transfer Operator'.

Airport transfer types to suit all budgets


One of the most cost effective and efficient ways of getting to the resort.


No sharing with others, no waiting at the airport and a direct door-to-door service, with no additional stops en route.


Perfect for larger groups wanting to travel together.


Like a private transfer, but with the additional benefit of travelling in style.