Are all transfers door to door?
Most transfers that we offer are door-to-door, where the accommodation is accessible by surfaced and cleared roads.
For some transfer types (certain shared and scheduled shuttle transfers) have a central pickup and drop off point in the resort, which is specified on the transfer type description that you see when booking on our website and the details are included in your booking confirmation email.
In some situations it may not be possible for the transfer to directly access the accommodation; adverse weather or road conditions, a road being too small for a vehicle to access (particularly when booking larger vehicles such as coaches) or the accommodation is in a pedestrianised or car-free area.
In these situations the drop-off or collection will be from the nearest accessible point to the accommodation, you will be responsible for getting to or from this point by your own means.
We recommend checking your accommodation and resort info before travel and be aware of any potential access issues.
If you are in any doubt, please contact us before travel to discuss your arrangements.