Can you pick me up from an Airport hotel instead of the airport?
We can offer Private Transfers to pick up or drop off at an airport hotel. Where there is an option to pick up from a hotel instead of the airport please select this option on the Quote Generator and please be aware that there may be a difference in price.
Shared Transfers can only pick up or drop off at the airport so you must make your own way to the airport to meet the transfer. As you will not have a flight in this situation, please make up a flight time based on the time that you will get to the airport and be aware that you may then have to wait for the next scheduled transfer (if timetabled) or wait for the time indicated on the transfer description for the transfer to leave.
How do I find Ski-Lifts at the airport?
Please follow the instructions given on your booking confirmation, of where to meet your driver or our representative on arrival at the airport
. This will either be at our transfer desk, or you will be met by a driver holding a sign with your name on it, depending on the airport and when you are arriving.
Please be aware that the driver, or representative meeting you may not be an employee of Ski-Lifts, but a representative of one of our partner companies.
How long will I have to wait after I come through into arrivals until we set off to resort?
This information is clearly displayed on the transfer description on the booking process.
In the case of Private transfers there should be minimal waiting time (normally none).
In the case of Shared transfers the maximum waiting time is displayed on the transfer description.
Some Shuttle transfers run to a set timetable and you will be allocated on the first transfer after you arrive. Please read the timetable carefully before booking to make sure there is an approriate transfer for your flight times.
Factors which can affect your pickup times:
I want a specific pickup time from the airport – is this possible?
Excessive traffic on the roads
Loss of baggage causing an excessive delay in meeting your driver
For more information, please see our terms and conditions
For a private transfer this not a problem. Simply enter the desired pick-up time and we will meet you as normal at this time.
If you specify a pick-up time for shared transfers you may have some waiting time. We will endeavour to keep this time to a minimum and it will not be more than the maximum waiting time described on the transfer description on the booking form.
What do I do if I can’t find the Ski-Lifts representative at the airport?
If you are unable to loacte your driver or our representative at the agreed location (as described on your booking confirmation), please call us on the ermegency contact number given on your booking confirmation and we will lcate the driver for you.
Will the driver wait if our flight is delayed?
If your flight is delayed by less than one hour then your driver will wait for you. If your flight is delayed by more than one hour, Ski-Lifts reserve the right to reschedule your transfer and pick you up with the next available vehicle. This may effect your waiting time at the airport.
Ski-Lifts will always endeavour to do their best for the customer in these situations, but cannot 100% guarantee a maximum amount of waiting time.
Please read our terms and conditions for more information on this subject.