Where Can Kids Ski For Free in 23/24?

Winter is just around the corner, and for families, that means it’s time to hit the slopes and enjoy the magic of the snow-covered mountains. You’re in luck if you’re looking for an unforgettable skiing experience without breaking the bank. The 2023/2024 ski season brings with it a plethora of opportunities for kids to ski for free, making it an ideal time for a family getaway to some of the best ski resorts in Europe. In this blog post, we’ll guide you through the top free ski resorts for kids, the best free ski resorts for kids in Europe, and where to find those coveted free lift tickets for kids.

Unveiling the Best Free Ski Resorts for Kids

Portes du Soleil – Avoriaz: A Winter Wonderland for Families

The Portes du Soleil region in the French Alps is renowned for its stunning landscapes and world-class ski resorts. Among them, Avoriaz stands out as a fantastic destination for families seeking free skiing opportunities for their kids. With ski pass dates running from 3rd March to 24th April 2024, children aged 5 to 12 can hit the slopes at no extra cost. For every adult ski pass purchased, one child can ski for free, making this an exceptional offer for families.

Portes du Soleil – Avoriaz has long been a beloved destination for families, and the free kids’ ski pass deal for the 2023/2024 season is a game-changer. It allows parents to enjoy quality time on the slopes with their little ones without worrying about additional expenses.

Cauterets Ski Area: French Pyrenees’ Family-Friendly Gem

For families seeking a more relaxed skiing experience in a picturesque setting, Cauterets Ski Area in the French Pyrenees is a perfect choice. From 2nd to 21st April 2024, kids aged 5 to 17 can enjoy free skiing when you purchase a minimum 6-day ski pass. Just like in Avoriaz, for every adult ski pass bought, one child’s pass is free.

Exploring the Andorra Ski Resorts

Ski Pass Dates: 11 to 23 December, 2023, 27 January to 3 February, 2024, 23 March to 7 April, 2024

Age Limit of Children: Children under 12

If you’ve ever dreamed of a family ski holiday in the stunning Andorra Ski Resorts, this is your chance. During the specified dates in the 2023/2024 season, kids under 12 can ski for free. To qualify for this fantastic offer, book a ski pass for 4 or more days. With every adult ski pass you purchase, one child can join the fun without any extra cost.

Spanish Pyrenees’ Aramon Ski Resort

Ski Pass Dates: 27 November to 1 December, 2023, 11 to 15 December, 2023, 18 to 22 December, 2023, 8 to 12 January, 2024, 4 to 8 March, 2024, 18 to 22 March, 2024

Age Limit of Children: Children under 12

Aramon Ski Resort in the Spanish Pyrenees offers an exciting skiing experience for families. During the 2023/2024 season, kids under 12 can hit the slopes for free. To make the most of this offer, purchase a 4 or 5-day ski pass that starts on a Monday. With every two adult ski passes, one child’s ski pass is complimentary.

Tignes – Where Kids Ski for Free

Ski Pass Dates: 23/24 Ski Season

Age Limit of Children: Under 8

Tignes in the French Alps is a destination that offers families a delightful skiing experience with children under 8 skiing for free throughout the 23/24 ski season. All you need is to show proof of age when booking your children’s lift passes online or at the ticket office.

Morzine – The Family-Friendly Paradise

Ski Pass Dates: 23/24 Ski Season

Age Limit of Children: Under 12 (born from 01/01/2012)

Morzine, located in the heart of the Portes du Soleil ski area, is a true paradise for families. For the 2023/2024 season, children under 12 (born from 01/01/2012) get a season ski pass for free with the purchase of an adult Portes du Soleil season ski pass. Additionally, skiing is free for children under the age of 8 in Morzine.

Grand Massif – Where Young Ones Ski for Free

Ski Pass Dates: 23/24 Ski Season, and additional dates: 27 Nov to 1 Dec, 2023; 11 to 15 Dec, 2023; 18 to 22 Dec, 2023; 8 to 12 Jan, 2024; 4 to 8 Mar, 2024; 18 to 22 Mar, 2024

Age Limit of Children: Under 8

Grand Massif offers a unique opportunity for children under 8 to ski for free during the 23/24 ski season. What’s more, additional dates in the early and late season allow families to enjoy free skiing. All you need to do is show proof of age when booking your children’s lift passes online or at the ticket office. This offer includes the resorts of Les Carroz, Morillon, Samoëns, and Flaine.

Free Kids Ski Passes are Waiting For You!

The 2023/2024 ski season is packed with fantastic opportunities for families to enjoy the magic of the mountains without the worry of high costs. These top free ski resorts for kids offer incredible deals, making it easier than ever to share the joy of skiing with your little ones. Whether you choose Avoriaz, Cauterets Ski Area, Andorra Ski Resorts, Aramon Ski Resort, Tignes, Morzine, or Grand Massif, you’re in for a memorable family adventure in the snow.

Don’t miss this chance to create lasting memories with your family. Start planning your winter getaway to one of these fantastic ski resorts where kids ski for free in the 2023/2024 season!

Book your award-winning transfer now.

How To Plan A Long Haul Ski Trip

How To Plan a Long-Haul Ski Trip

If you’re like me, you live for the thrill of carving down pristine slopes, and what better way to do it than embarking on a long-haul ski adventure to some of the world’s most stunning destinations? In this comprehensive guide, we’ll explore everything you need to know to plan the ski trip of a lifetime. So, buckle up your ski boots and let’s hit the slopes together!

Choosing Your Dream Long Haul Destination

When it comes to long-haul skiing, you’ve got a world of options at your fingertips. From the United States to Canada and Japan, the possibilities are endless.

The United States: Where Diversity Meets Skiing

The USA boasts a myriad of ski resorts catering to every level of skier, from beginners to seasoned pros. Whether you’re captivated by the legendary slopes of Aspen, the breathtaking beauty of Lake Tahoe, or the adrenaline-pumping runs in Jackson Hole, American ski resorts have it all.

Canada: A Winter Wonderland for All

Canada, the land of maple syrup and endless winters, offers some of the most renowned ski resorts globally. You can experience the powder-packed joy of Whistler, the charm of Banff, or the untamed wilderness of Revelstoke. Each resort is unique, promising unforgettable moments.

Japan: Powder Heaven in the Far East

For a truly exotic skiing experience, Japan’s ski resorts are unparalleled. Think of knee-deep powder, hot springs, and a captivating blend of culture and adventure. Destinations like Niseko, Hakuba, and Shiga Kogen offer the perfect mix of Japanese culture and thrilling ski runs.

Tailoring Your Long Haul Ski Resort to Your Group

Choosing the right resort is essential to ensure everyone in your group has a fantastic time. Let’s break down how to make this decision.

Consider Your Group’s Skiing Ability

Assessing the skiing ability of your group is crucial. Are you skiing with beginners, intermediate skiers, or experts? Select a resort that matches the skill level of your group to ensure everyone can have a blast on the slopes.

The Age Factor

The age of your group members plays a significant role in choosing the right resort. Some resorts are perfect for families with children, while others cater to adults and thrill-seekers. Ensure that your chosen destination aligns with the age dynamics of your group.

Long Haul Ski Destination – Flight Times from the UK

Your long-haul ski adventure starts the moment you board your flight. Let’s take a look at flight times from the UK to these ski paradises.

When heading to the United States, direct flights to major cities like Denver, Salt Lake City, or Aspen can make your journey more comfortable. Flight times typically range from 9 to 12 hours.

Travelling to Canada? Canadian destinations like Vancouver and Calgary are easily accessible from the UK, with flight times averaging around 8 to 10 hours.

For Japan, the journey is a bit longer. Flights from the UK to Tokyo or Sapporo can take around 11 to 13 hours, but the adventure that awaits is well worth it.

Skiing in the United States

The United States offers a treasure trove of ski resorts, each with its unique charm. Let’s explore some top options.

Aspen – The Epitome of Luxury

Aspen, Colorado, is synonymous with luxury skiing. With its four iconic mountains, this winter wonderland caters to experts and beginners alike. After a day on the slopes, enjoy the vibrant apres-ski scene and indulge in world-class dining.

Lake Tahoe – Nature’s Masterpiece

On the border of California and Nevada, Lake Tahoe offers unparalleled beauty. Its resorts, like Heavenly and Squaw Valley, provide diverse terrain and breathtaking lake views, making it a top choice for families and adventurers.

Skiing in Canada

Canada’s ski resorts are famous for their vast terrain and stunning landscapes. Here are a couple of our favourite long-haul ski destinations in Canada.

Whistler – World-Class Skiing

Whistler, British Columbia, is renowned for its extensive terrain and vibrant village. It’s perfect for families and experts alike. Explore over 8,000 acres of skiable terrain, and don’t forget to take a ride on the breathtaking Peak 2 Peak Gondola.

Banff – Where Beauty Meets Adventure

Nestled in the heart of the Canadian Rockies, Banff offers a combination of awe-inspiring natural beauty and incredible skiing. Discover resorts like Lake Louise and Sunshine Village, which cater to skiers of all levels.

Skiing in Japan

Japan’s ski resorts are unique, offering not only superb skiing but also a cultural experience like no other. Japan is becoming a top long-haul ski destination.

Niseko – The Powder Paradise

Niseko, in Hokkaido, is renowned for its abundant powder snow, making it a haven for powder hounds. With ski resorts like Grand Hirafu and Annupuri, it’s a must-visit for avid skiers and snowboarders.

Hakuba – A Japanese Alps Gem

Hakuba, nestled in the Japanese Alps, boasts a mix of traditional Japanese culture and world-class skiing. You’ll find resorts like Happo One and Goryu catering to various skill levels.

Long-Haul Ski Resorts for Families

Family long-haul ski trips are about more than just skiing. Here are some resorts that offer family-friendly experiences for your long-haul ski trip.

Beaver Creek, Colorado, USA

Beaver Creek is famous for its family-friendly atmosphere and impeccable service. From dedicated ski schools to fun après-ski activities, it’s perfect for families with children.

Big White, British Columbia, Canada

Big White is a winter wonderland for families. Its ski-in/ski-out accommodation, extensive terrain, and a charming village with ice climbing and tubing will keep the whole family entertained.

Long-Haul Ski Resorts for Beginners

If you’re new to skiing, choosing the right resort is essential. Here are some beginner-friendly options.

Breckenridge, Colorado, USA

Breckenridge offers gentle slopes and excellent ski schools. It’s a welcoming destination for those just starting their skiing journey.

Sun Peaks, British Columbia, Canada

Sun Peaks is known for its beginner-friendly terrain and a relaxed, car-free village atmosphere. It’s a fantastic choice for those looking to build their skills.

Long-Haul Ski Resorts for Experts

For the adrenaline junkies and expert skiers, here are some resorts that will challenge your skills.

Jackson Hole, Wyoming, USA

Jackson Hole is famous for its challenging terrain and steep chutes. If you’re an expert looking for a thrill, this is your paradise.

Kicking Horse, British Columbia, Canada

Kicking Horse is a haven for advanced skiers. It’s known for its steep slopes, deep powder, and challenging terrain.

Enjoy Planning Your Long-Haul Ski Trip

I hope this guide has inspired you and will help you enjoy your long-haul ski trip wherever you choose to venture.

Book your Long-Haul ski transfer today

It’s time to carve your story on these magnificent slopes!

Ski you on the mountain!

5 Best Ski Resorts in France 2023/24

The Ultimate Guide to the 5 Best Ski Resorts in France

Are you dreaming of carving through pristine powder, cosy evenings by the fire,

and unforgettable après-ski experiences?

Look no further than the enchanting ski resorts of France! With an abundance of options catering to skiers of all levels, families, and après-ski lovers, France is a skiing paradise waiting to be explored. In this ultimate guide, we’ll take you on a virtual tour of the 5 best ski resorts in France, each offering its unique blend of charm and exhilaration.

1. Chamonix-Mont-Blanc

For the Adventurous Souls

Nestled in the heart of the French Alps, Chamonix-Mont-Blanc is an iconic destination for thrill-seekers. Its legendary slopes offer challenges for advanced skiers and snowboarders, including the famed Vallée Blanche off-piste run. But fear not, beginners and families will find plenty of gentle slopes and breathtaking scenery to enjoy. And when the sun sets, Chamonix’s vibrant town comes alive with a bustling après-ski scene.

2. Courchevel

Where Luxury Meets Skiing

If you’re seeking elegance and luxury alongside world-class skiing, Courchevel is your destination. This resort, nestled within the Three Valleys, boasts a vast ski area suitable for all levels. Families will appreciate the variety of activities available, from ice skating to dog sledding. And when it comes to après-ski, Courchevel’s upscale ambience ensures unforgettable evenings.

3. Val d’Isère

The Skier’s Paradise

Val d’Isère, part of the Espace Killy ski area, is a true skier’s paradise. With diverse terrain, it’s ideal for skiers of every level. Experts can tackle challenging runs like the Face de Bellevarde, while beginners can explore gentler slopes. And when the day’s skiing is done, the town’s lively nightlife is the perfect way to unwind.

4. Les Deux Alpes

Family Fun & Après-Ski Bliss

Les Deux Alpes is perfect for families and beginners, with an abundance of gentle slopes and off-slope activities. The resort’s vibrant après-ski scene ensures you’ll have just as much fun off the slopes as on them. Don’t miss out on the legendary Venosc run—a 13-kilometer descent for adrenaline junkies!

5. Val Thorens

Europe’s Highest Ski Resort

Val Thorens is Europe’s highest ski resort, guaranteeing excellent snow conditions all season long. It’s a fantastic choice for skiers of all levels, with gentle slopes for beginners and challenging runs for experts. The après-ski scene here is as high-spirited as the altitude, with bars and clubs that keep the party going late into the night.

Ready to Hit the Slopes?

And Experience the Alps at One of France’s Best Ski Resorts?

When it comes to planning your skiing adventure in France, Ski Lifts has your back. We offer convenient transfers from all major airports to these incredible resorts, ensuring a stress-free journey to the slopes. Whether you choose a private or shared transfer we guarantee a hassle-free transfer to your chosen ski destination in France. Plus, don’t forget to check out our official ski lesson partner, Maison Sport, for first-class instruction and skill improvement.

Start packing your ski gear, book your trip, and prepare for an unforgettable winter adventure in the stunning French Alps. It doesn’t matter if you’re an expert looking to conquer challenging runs or a family seeking memorable moments on the slopes, France’s top 5 ski resorts have it all.

Let the adventure begin!

Trust Ski Lifts with your ski resort transfer and make this winter your most thrilling one yet!

Read about car-free resorts in Europe which are perfect for stress free family ski holidays.

Top Tips for Travelling at Peak Times During Ski Season

Ski-Lifts Top Tips for Travelling at Peak Times

Peak times in ski resorts can be exhilarating, with pristine slopes and cosy chalets awaiting. But they can also be a bit of a logistical challenge. Fear not, fellow snow enthusiast! We are here with some valuable tips to make travelling at peak times smoother and more cost-effective. Our fantastic airport transfers to over 200 ski resorts in 15 countries ensure your journey is hassle-free.

Travel Smart, Save Big

Skiing on a budget? Planning your trip around peak times can still be wallet-friendly if you follow these tips.

Timing Is Everything

The majority of travellers start their journey to the slopes on Saturdays, which drives up prices for flights and airport transfers. To avoid this, consider shifting your travel dates by just one day—either depart on Friday or wait until Sunday. Not travelling at peak times is a small adjustment that can save you a bundle.

⇒ Beat the Crowds

Travelling on non-peak days means quieter airports, shorter queues, and smoother check-ins. Imagine breezing through security, sipping on a latte while others rush. Plus, the roads to your resort will be less congested, ensuring you reach your snowy haven faster.

⇒ Enjoy Serene Slopes

Skiing on a Saturday while others travel has its perks too! Fewer skiers on the slopes mean shorter lift lines and more pristine runs. So, why not trade a travel day for a skiing day?

Saturday Survival Guide

If your heart is set on a Saturday departure during peak times, fear not. We have strategies to help you make the most of it.

⇒ Rise and Shine

Opt for an early morning flight to beat the travel rush. Early flights tend to be less affected by delays, ensuring a smoother start to your day.

⇒ Seek Hidden Gems

Consider smaller airports as alternatives to major hubs like Geneva. While they might have fewer flights, they often offer a more relaxed travel experience and can save you both time and money.

⇒ Explore Off the Beaten Track

Don’t overlook lesser-known ski resorts. Venturing off the beaten path can lead you to hidden gem resorts that are less crowded and more budget friendly. We love Sainte Foy in the Alps which is becoming popular with families who enjoy its laid-back atmosphere and Valloire famous as a point on the classic Tour de France route or for something completely different we highly recommend visiting the ski resorts in the Pyrenees. Resorts like Soldeu with long wide blues and reds and no lift queues make for happy days on the slopes!

Ski-Lifts: Your Travel Companion

At Ski-Lifts, we’re dedicated to making your ski holiday seamless. We offer a wide range of transfers to suit all budgets across European resorts, North America and Japan. Remember, the early bird catches the worm, so book your transfer well in advance for the best deals and availability especially when you are travelling at peak times during the ski season.

⇒ Flexibility Is Key

With Ski-Lifts, you can amend your bookings at no extra cost, and we offer full refunds up to 7 days before your travel date. Your plans may change, but your savings won’t.

⇒ Loyalty Pays Off

Our Loyalty Scheme rewards you with discounts on every transfer booking. It’s our way of saying thank you for choosing Ski Lifts for your mountain adventures.

Travelling at peak times to your skiing holiday can be a dream come true with a little planning and the right travel partner.

So, gear up, hit the slopes, and let Ski Lifts take care of the rest. Your snowy adventure awaits! 🎿❄️

Don’t forget to hire your ski equipment in advance too

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Worried about booking your airport transfer in advance?

Read why booking in advance is a good idea…

The best time to ski in Colorado – Ski Transfers

The best time to ski in Colorado

Breathtaking views, perfect snowfall, and first-class hospitality. Whether you’re a seasoned skier or you’re new to the sport, Colorado is a must-visit destination for skiing.

What’s more, it’s perfectly situated, with Denver Airport easily accessible to all nearby ski resorts (which we’ll get to shortly – there’s a lot to choose from!). However, the question is: when is the best time to go skiing in Colorado? January, when it’s cold and frosty, or the warmer months of late summer-early fall? Our article answers this question and more, so let’s get down to it. We’re going to give you the benefits of each month of the ski season (traditionally late-November to April), so you can decide for yourself.

How to choose the right time to ski in Colorado

1. Take advantage of early season discounts – If you’re willing to take a gamble on potentially poor snowfall, then you can enjoy some early season discounts across the resorts. Before you jump at the chance of any enticing discount offers, make sure you ask questions about conditions and trail openings. 2. Beat the crowd after the Christmas rush – Usually, by the end of the Christmas period, people have spent most of their cash and they’re ready for a couple of months of relaxing and spending as little as possible. This means that the crowds in the ski resorts during January and February aren’t as high as you’d expect. There are bargains to be had! 3. Peak time is March – All things considered; March really is the best time to hit the slopes in Colorado. The snow is still on the slopes and it’s not freezing cold! Don’t just take our word for it. Christ Anthony, a Colorado native as well as a seasoned professional skier, had this to say about choosing when to ski in Colorado: “The best time to go skiing in Colorado depends on what type of snow you would like to have. The light fluffy stuff is in January. But this really depends on the base we receive in November and December. The fact of the matter is that the seasons have been shifting to the spring. The snow seems to become later and later. On this note, the best bet for skiing in Colorado is to shoot for March. By then we usually have a wonderful base and warmer temperatures.” Chris Antony now runs his own youth outreach project which has impacted over 70,000 students to date. You can learn more about his work here.

Skiing in Colorado in November

This early into the ski season, snowfall is sporadic and despite a resort’s snow-making capabilities, your ski opportunities are fairly limited in November. It’s a great month for a pre-Christmas getaway and you’ll get some of the best prices for hotels and resorts because it’s so early. Basically, if you’re ok with the possibility of limited snowfall then November would be a lovely month for a trip.

Skiing in Colorado in December

There might not be a huge amount of snowfall, but generally speaking, December is a beautiful time of year to go skiing in Colorado. It’s festive, and many of the resorts really go to town with their Christmas decorations! If you’re looking for a lovely family trip, then December is the time to go. If you’re going purely for skiing, then we’d recommend waiting for a month or two (there is snowfall, but there will be so much more given time).

Skiing in Colorado in January

January is one of the most reliable months for snowfall in Colorado. The resorts aren’t as busy midweek because the kids are in school and the conditions are generally a little cold for the big crowds (January is often the coldest month in Colorado). So, as long as you don’t mind the cold and you’re layered up, January is a great month for a Colorado skiing trip. Minimal crowds especially in midweek and reliable snowfall.

Skiing in Colorado in February

After consistent snowfall through the late parts of the year, February is a great time to ski in Colorado. The snow will have long settled and, at the peaks, it will be deeper than ever. Thick, well-rooted snow! It’s also not quite as cold as January (but still: quite cold!). In terms of crowds, President’s Day (February 17th) brings big crowds but that’s just one day of the month. The rest of the month is pretty quiet!

Skiing in Colorado in March

March is quite popular for skiers and snowboarders given the increase in temperature. With Spring comes the crowds, so if you prefer something a little more low-key then March may not be the best month for you to go. Colorado is a popular ski spot for Spring breakers, too. Remember that if you don’t mind the crowds, March is actually one of the best months for skiing. Warmer temperatures and bright sunny days!

Skiing in Colorado in April

Some resorts actually close in April, due to wet conditions and generally less snowy climes. It really depends on how long snowfall lasts – if it lasts as long as May, then the resorts will stay open and you may even grab yourself a bargain. In any case, if you’re set on skiing in April (where you’ll likely have moderate temperatures with bright sunshine) then we recommend you go early-April. Some resorts actually close in April, due to wet conditions and generally less snowy climes. It really depends on how long snowfall lasts – if it lasts as long as May, then the resorts will stay open and you may even grab yourself a bargain. In any case, if you’re set on skiing in April (where you’ll likely have moderate temperatures with bright sunshine) then we recommend you go early-Apr

Where to ski in Colorado?

Now you know which month you want to go, all you have to do now is choose your resort. Colorado is full of incredible ski resorts, so you’re spoilt for choice. Here are our favourites.

Aspen

This Colorado ski resort gives you access to 337 individual pistes, which are accessed by 43 ski lifts – you’ll have a vast selection of courses to choose from, not forgetting the world-class service. Aspen is regarded the world over as a prime ski hotspot. It takes approximately 3hrs 30mins to get from Denver Airport to Aspen.

Beaver Creek

This ski resort is fantastic for those looking for a family break to remember. Natural snow isn’t hard to come by in Beaver Creek, with this resort being one of the highest ski areas around. Not only that, if for some reason natural snow is in short supply, the resort has invested in cloud-seeding technology to make more snow! It takes approximately 2hrs30mins to get from Denver Airport to Beaver Creek.

Breckenridge

If you’re looking for a ski resort to really challenge your skiing abilities, then Breckenridge is the place for you. Skiers have access to 187 individual pistes, which are accessible via 35 ski lifts. Although there are plenty of black runs here, it is a ski resort suited for all abilities. It takes approximately 2hrs to get from Denver Airport to Breckenridge.

Copper Mountain

Fancy skiing in a resort where the US Ski Team trains for its speed events? Well, Copper Mountain is the place for you. Even if you’re not up to the US Ski Team’s level (is anyone?) you’ll still love this resort, with plenty of runs to suit all abilities. It takes approximately 2hrs to get from Denver Airport to Copper Mountain.

Keystone

Another family-focussed resort based in Colorado is Keystone. It has breathtaking views and perfect snowfall (as well as some pretty nice hospitality for when you want to put your feet up in the evenings). It’s perfect for families but is also suitable for higher-skilled skiers who may want a change of pace. It takes approximately 2hrs20mins to get from Denver Airport to Keystone.

Snowmass

Snowmass is literally covered in masses of fresh Colorado powder regularly during the season. One of the locals (who happens to be the World Extreme Skiing Champion) says, “Snowmass has some of the best steeps, cliffs, couloirs, backcountry, terrain parks, and powder anywhere in North America.” It has challenging courses as well as courses for beginners and intermediates. It takes approximately 4hrs to get from Denver Airport to Snowmass.

Vail

Vail is the biggest ski resort in the United States of America, boasting 5,289 ski-able acres and 7 miles of legendary back bowls. Along with free buses and heated walkways, Vail is the mecca for professional skiers everywhere (as well as families wanting to taste a little ski luxury). It’s a real tour de force when it comes to ski destinations. It takes approximately 2 hrs to get from Denver Airport to Vail.

Get an instant quote today

Wherever you’re going skiing in Colorado, and whichever time of the year, you can get a quote for transfers within one minute. We provide reliable and safe transfers from both Denver and Eagle airports to a vast range of surrounding ski resorts. All you have to do is choose a ski resort and go from there. It’s easy! Of course, if you have any problems then please get in touch. Our FAQs section should help, too.